Privacy Policy
Last updated October 22, 2026.
This policy explains what information Birchwood Estates Realty, the leasing office for the George A. Dunbar Jr. communities in Old Forge, Pennsylvania, collects on this website and how we use it.
What we collect
- Tour requests: your name, phone number, email address, move-in date, the communities you want to see and anything you write in the message box.
- Pre-applications: the details you enter on the application page, such as your contact information, move-in date, number of occupants, pets and smoking. We do not ask for your Social Security number on this website.
- Leasing assistant chats: the questions you type into the chat and the answers it gives, the page you were on, and whether you asked for a tour.
- Site use: if analytics is turned on, Google Analytics records pages visited, the device and browser used, approximate location and how you arrived at the site, using cookies. Our server also keeps your IP address for a short time to block spam and limit repeated requests.
How we use it
- To answer your questions, schedule tours and follow up about homes that fit what you asked for.
- To review applications. If you apply to lease, we screen every applicant, including a background check, with your consent and through a screening company.
- To understand which pages and communities people look at, so we can improve the site.
We do not sell your information.
The leasing assistant
Most answers in the chat on this site come straight from our community information on our own website. When AI answers are turned on, a question those can’t answer is sent to an artificial intelligence service (Anthropic’s Claude) to produce an answer. We keep a copy of each conversation on our website for 90 days so the leasing office can follow up and improve the answers, and then delete it. Answers can be wrong; the leasing office confirms rents, availability and policies. Please do not type financial, health or other sensitive information into the chat.
Who we share it with
Only the service providers that run this website and our leasing work: our website host and email provider, Google Analytics, the AI service for the chat, and the tenant screening company when you apply. We may also share information when the law requires it.
How long we keep it
Chats are deleted after 90 days. Tour requests and applications are kept only as long as we need them to respond, to lease homes and to meet legal and record-keeping requirements.
Your choices
- You can ask us what information we have about you, or ask us to correct or delete it.
- You can block or delete cookies in your browser settings, or use Google’s opt-out browser add-on to stop Google Analytics.
Children
This website is for adults looking for a home. We do not knowingly collect information from children under 13.
Changes and questions
If we change this policy, we will update the date at the top of this page. Questions or requests: (570) 840-3475 · 64 Miramar Dr, Old Forge, PA 18518